Q. Do you have a minimum rental period for the vehicles?
A. Yes we do it's 5 days minimum rental.
Q. Where can I pick up the vehicle?
A. Our pick up and drop off locations are Auckland, Christchurch, and Queenstown
Q. Is it hard to put the roof tents up?
A. No its actually easier than a regular tent, it takes less than two minutes and you have a comfortable mattress fitted inside. To view our the short tutorial video please click on the link and scroll to the middle of the page: https://www.offtrackrentals.co.nz/vehicles-1/
Q. How do I make a booking?
A. Click on www.offtrackrentals.co.nz/booknow
Q. How do I pay?
A. You can pay by credit card
Q. Are all the vehicles automatic or manual?
A. All our vehicles equipped are automatic
Q. Do I need insurance / break down cover?
A. You can relax, breakdown cover is all included with every rental at no extra cost. Insurance excess reduction options are available.
Q. Are there many campsites in NZ?
A. There are heaps of campsites scattered all around NZ, ranging from basic to fully equipped, modern campsites with kitchen facilities and hot showers.
Q: Are there any additional fees to pay?
A: We are charged diesel road-user charges by the NZ government - we simply pass these costs on at the end of your rental (diesel road user charges (RUC) are charged at $0.0768 per km driven. GST (which is tax) also has to be charged which goes to the government. If you don't fancy cleaning the vehicle at the end of the hire you can pay a fee for us to clean it for you. If you incur costs when hiring the vehicle (eg: tolls, infringements etc) you are liable to pay those.
Q: How does insurance work?
A: Please see the inclusions/exclusions for insurance based on the excess reduction chosen below
ANY MORE QUESTIONS PLEASE EMAIL: info@offtrackrentals.co.nz